:::  SOLUTIONS  :::


E-Business
Forte offers a quick and easy way to extend your business out to the Web, thus attracting, serving and retaining customers as well as reaching new markets.

  • Reach new markets and customers by selling over the Web
  • Speed up and automate ordering workflow
  • Effortlessly publish and maintain interactive product catalogs on the Internet
  • Disseminate real time product information
  • Enable the sales department to monitor individual customer transactions
  • Offer customers secure access to individual pricing and information profiles
  • Automate order requests and multi-departmental approval processes
  • Shared repository for business rules and data transformations
Supply Chain Management (SCM)
Forte provides Internet-powered supply chain execution and bar code data collection solutions that ensure competitive advantage by reducing costs and improving customer loyalty.
  • Asset tracking
  • Automated data capture
  • Advanced planning and scheduling
  • E-business and collaboration
  • Enterprise Resource Planning (ERP)
Customer Relationship Management (CRM)
Forte gets to the heart of the data quality problem within your CRM system. Monitoring incoming data for consistency issues, linking members of households, and finding and eliminating duplicate customer records with Forte allows you to again feel comfortable relying on your CRM system for critical business decisions. Forte finally gives you the confidence you need to bring your customers back into focus.
  • Real-time defect prevention
  • Persistent data linking keys
  • Powerful de-duplication functionality
  • Customizable data quality routines
 Customer Service
Forte's solutions reduce support costs and increase service levels by letting customers access information from your organization via the Web.
  • Deal promptly and consistently with customer requests and complaints
  • Reduce the costs of supporting customers by providing customer self service
  • Let support staff learn from experience gathered from previous assignments
  • Improve support staff productivity through accountability
  • Cope with fluctuating workloads without adding temporary staff
  • Improve employee/task accountability by coordinating and tracking assignments that need to be handled through different departments and employees
  • Gather responses and information centrally to build the enterprise knowledge asset